AWS Home Services
Legal

Privacy Policy

Last updated: January 2026

AWS Home Services ("we", "our", or "us") is committed to protecting your privacy and providing a safe, secure experience. This policy explains how we collect, use, disclose and safeguard your information.

1Information we collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”), including:

  • Identity data: name, phone number and email address.
  • Contact data: delivery address, billing address and location details.
  • Technical data: IP address, browser type and version, time zone and operating system.

2How we use your information

We use your data to:

  • Process and fulfil your service bookings.
  • Communicate about your appointment — confirmations and updates via WhatsApp or phone.
  • Improve our website, services and customer experience.
  • Comply with legal obligations.

3Data sharing

We do not sell your personal data. We may share it with:

  • Service providers: our verified technicians who need your address and contact details to deliver the service.
  • Legal authorities: if required by law or to protect our rights.

4Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.

5Contact us

If you have any questions about this Privacy Policy, please contact us: